One silver lining from the pandemic is the ability to work from anywhere. Very quickly we saw that it worked better than we might have expected early on. There are challenges to working remotely if you are working out of your living space, but there are a lot of things to like about it too, like the flexibility. We realized that this was kind of a once-in-a-lifetime opportunity to rethink how we operate, to rethink the role of the office, to rethink the work week. Moving overnight to remote work was one of the biggest changes to knowledge work, maybe since that term was invented 60 years ago.
Going through something with so much uncertainty, we had to shift to a new mode, and then over time that enabled us to become a lot more adaptable - to grow that muscle of resilience and adaptability.
Tell us a little bit about how COVID-19 impacted Dropbox’s workplace, and how that change will carry forward post-pandemic.
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